Charlotte’s poultry collects very little information.
The information we collect:
If you place an order we will use your information to send you an order confirmation/ notify you of completion of your order/ notify you of an issue with your order or to issue a refund if necessary. We will also use your information to respond to any inquiries you send us or for example if you request to be contacted when a delivery arrives we will use your information to fulfil your request. We will never use your information for any other purpose and we will never share your information with anyone else unless you specifically ask us to. E.g you are looking to purchase an incubator, we recommend a reputable supplier and you ask us to share your details with that supplier so they may contact you. (We would first offer you the suppliers details so that you may make contact yourself). You can request that we delete your information at any time.

We use some cookies in order to use analytics, this gives us a broad spectrum of information on which pages/ products are most popular with our collective customer base which helps us make our website more user friendly. We will never use this information for any other purpose and this information cannot be used to identify any individual user.

If there are any changes to our privacy policy we will update them on this page.